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From439US$ /night
Check-in
06Dec2025Select date
Check-out
07Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, Cancun, Mexico, 77500
-
Steps from the beach
Perfect
8.9
9.3
/10
4.5
4.1
/5

JW Marriott Cancun Resort & Spa offers luxurious amenities including spacious accommodations, multiple on-site dining options, and access to a pristine beach. This five-star resort also features a Mayan-inspired spa and several pools, including an infinity pool.

Rooms & Amenities

Rooms at JW Marriott Cancun feature sand-toned decor with modern amenities like flat-screen TVs, minibars, and private balconies, some with ocean views. Suites offer additional living spaces for guests looking for more luxury.

Dining Options

The resort has five international restaurants, including Sasi Thai, Gustino Italian Grill, and Bella Candela, serving a variety of global cuisines. The JW Lobby Bar is notable for its 150 unique margaritas and spectacular ocean views.

Leisure & Wellness

Recreational facilities include an outdoor infinity pool, children's pool, and access to tennis courts, as well as a 3251.5 m² spa offering signature treatments. There are also seasonal activities to engage guests and a fitness center equipped with cardio equipment.

Services & Local Area

The resort features services such as 24-hour room service and mobile check-in for added convenience. Nearby landmarks include Playa Delfines, Interactive Aquarium, and El Rey Archaeological Zone, providing opportunities for exploration.

Must-do experiences

  • Savor fresh ceviche at La Habichuela; a local favorite!
  • Visit the Tulum ruins for breathtaking ocean views at sunset.
  • Explore Mercado 28 for unique artisanal souvenirs and local snacks.
  • Take a snorkeling tour to Isla Mujeres for vibrant coral reefs.
  • Enjoy live mariachi music at Parque de las Palapas in the evening.
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Ocean View Deluxe King Balcony
3 persons
43 m² 
1 King-size bed
Ocean view
Shower
Coffee machine
Ocean View Deluxe Double Balcony
2 persons
43 m² 
2 Double beds
Ocean view
Shower
Coffee machine
JW Luxury Suite Junior Suite 1 King Sofa bed Balcony
4 persons
73 m² 
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
Grand Ocean Front Suite 1 Bedroom Larger Suite Oceanfront
2 persons
86 m² 
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
Click button to see more rooms
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Price and Room Availability Calendar

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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Luggage storage
  • Private beach
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Coffee shop
  • Smoke detectors

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkelling
  • Tennis court

Guest Parking

  • Dryer

Services

  • Paid airport shuttle
  • Room service
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's pool
  • Game room

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Massage

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

At JW Marriott Cancun Resort & Spa, diverse dining options invite guests to experience a culinary mosaic that reflects local flavors and international favorites. From beachfront casual bites to elegant Italian dining, every meal promises an opportunity for indulgence and exploration.
Jw Marriott Cancun Resort & Spa Restaurant photo
Jw Marriott Cancun Resort & Spa Restaurant photo
Jw Marriott Cancun Resort & Spa Restaurant photo

Gustino Italian Grill

Italian fine dining
Ambiance
An elegant setting that emphasizes authentic Italian decor, creating a warm atmosphere perfect for a special night out.
Key Offerings
Delight in classic Italian dishes, featuring artisan pasta and fresh seafood, all prepared with an authentic touch. A perfect choice for a romantic dinner.
Reservation
Recommended.
Dinner only, open from 6:00 PM to 11:00 PM daily.

BeachWalk

American casual dining
Ambiance
Located by the beach, this laid-back venue offers a breezy atmosphere perfect for enjoying meals while soaking in the sun and sea.
Key Offerings
Savor delicious sandwiches, refreshing salads, and tropical cocktails, ideal for lunch between dips in the turquoise waters.
Reservation
Not necessary.
Lunch only, open from 11:00 AM to 6:00 PM daily.

750 Pizzeria

Italian casual dining
Ambiance
A welcoming spot with a cozy atmosphere, perfect for family gatherings or a casual night out.
Key Offerings
Enjoy freshly made pizzas alongside a variety of hearty Italian dishes served throughout the day.
Reservation
Not necessary.
Breakfast, lunch, and dinner; open daily from 6:00 AM to 10:00 PM.

Sasi Thai

Thai dining
Ambiance
A serene setting invites guests to unwind while exploring flavors from the heart of Thailand.
Key Offerings
Authentic Thai dishes that showcase aromatic spices and fresh ingredients, perfect for a flavorful dinner experience.
Reservation
Recommended.
Dinner only, open from 5:30 PM to 11:30 PM daily.

Bravío

Spanish dining
Ambiance
A vibrant atmosphere featuring traditional Spanish decor, ideal for both breakfast gatherings and intimate dinners.
Key Offerings
Experience a blend of hearty Spanish breakfasts and dinner options that highlight clean flavors and robust profiles.
Reservation
Not necessary.
Breakfast and dinner only; specific hours not provided.

Location

Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, Cancun, Mexico, 77500
Map view
Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, Cancun, Mexico, 77500
Nearby
Cancun Golf Club at Pok Ta Pok
400 m
Beach
Playa - Beach
500 m
Restaurants
Gustino Italian Grill
10 m
Blvd. Kukulcan Km 14. 5 Lote 40-A Zona Hotelera
Sedona Grill
390 m
Blvd. Kukulcan Km 14. 5 Boulevard Kukulcan Km 14.5
Hard Rock Hotel
490 m
Boulevard Kukulcan Km 14.5
Ciao
490 m
At the Hard Rock Hotel
Fred's House
360 m
Blvd Kukulcan km 14. 5 Zona Hotelera Hotel Zone
Sasi Thai
530 m
Blvd Kukulkan
Mikado
550 m
Boulevard Kukulcan 2a Etapa
Sacbe Beach Shack
300 m
Mz. 53
The Blue Water Grill
510 m
Blvd. Kukulcan Km. 14.5 Zona Hotelera
Explore Cancun
Local Experiences
Top Attractions
Activities
Dining
Entertainment
Mayan Museum of Cancun
Mayan Museum of Cancun
25 minutes' walk
Mayan history exhibits and artifacts. Unique guided tours provide insights into ancient culture and free admission days.
Dolphinaris Cancun
10 minutes' walk
Interactive dolphin experiences and shows. Ideal for families, with opportunities to swim and learn about marine life.
El Rey Archaeological Zone
El Rey Archaeological Zone
35 minutes' drive
Ancient ruins surrounded by iguanas. Explore archaeological sites with minimal entry fees, showcasing Mayan heritage.
Interactive Aquarium
Interactive Aquarium
30 minutes' walk
Aquatic animal encounters and interactive exhibits. Family-friendly environment showcasing marine conservation efforts.
Cancun Golf Club at Pok Ta Pok
5 minutes' walk
Challenging golf course with beautiful views. Clubs available for rent, perfect for both pros and beginners.
Aquaworld
10 minutes' walk
Water sports and adventures such as jet skiing and parasailing. Rentals and tours available for thrill-seekers.
Playa Delfines
Playa Delfines
35 minutes' drive
Beautiful beach for relaxation. Equipped with facilities, ideal for sunbathing, swimming, and scenic vistas.
Gustino Italian Grill
Gustino Italian Grill
1 minute' walk
Elegant Italian dining with fresh pasta and seafood. Reservations recommended for the best experience.
Sedona Grill
Sedona Grill
5 minutes' walk
Casual atmosphere with a diverse menu. Specialties include steak and local seafood, catering to various dietary needs.
Fred's House
Fred's House
5 minutes' walk
Mexican seafood with a vibrant decor. Signature dishes include tacos and ceviche, perfect for casual dining.
Ciao
Ciao
6 minutes' walk
Cozy setting with seasonal ingredients. Known for pasta and homemade desserts, great for family dinners.
Backstage Theatre
17 minutes' walk
Live performances and events showcasing local talent. Friendly atmosphere suitable for all ages.
H Roof
H Roof
11 minutes' walk
Rooftop bar with stunning views and live music. Ideal for nightlife enthusiasts, offering a vibrant ambiance.
Oasis Arena
15 minutes' walk
Concerts and live shows in a lively setting. Family-friendly entertainment for all ages, featuring a variety of events.
Getting around
City Centre
Cancun17 min  ·  11.1 km
Airports
Cancun (CUN)27 min  ·  17.9 km
Isla Mujeres (ISJ)48 min  ·  32.0 km

Reviews and Ratings

Feedback from previous guests about their experience.
78%
loved the resort and would return for another relaxing stay
Stunning beach views
Spacious, comfortable rooms
Inconsistent staff professionalism
Limited dining options
7.8/10
Very good
Rooms
8.0
Location
9.2
Service
6.4
Dining
7.2
Guest reviews
7.8/10
based on 5 reviews
4.5/5 based on 662 reviews
8.9
8.9/10 based on 427 reviews
#70 of 269 hotels in Cancun based on Tripadvisor
Samantha
United Kingdom, March  2025
7.0/10

Overall, my stay at the hotel was great. The beach was beautiful, and the rooms were incredibly comfortable with stunning ocean views. The gym had excellent equipment, though I found the dining options somewhat limited and a bit overpriced. Service was inconsistent, with some staff being very professional while others seemed unprepared. It was a lovely week, but areas for improvement exist, especially regarding the responsiveness of the front desk and dining convenience.

Rooms
8.0
The beach front suite I stayed in was spacious and comfortable, though the terrace lacked lighting and the closet was a bit small for the size of the room.
Service
5.0
While some staff were friendly and helpful, I encountered problems with the front desk's professionalism, especially regarding our room setup.
Location
9.0
The hotel is situated on a beautiful beach that is well-maintained. However, it was a bit challenging to get dining options nearby since they were mostly dinner-only and pricey.
Dining
6.0
The breakfast buffet offered a good range of items, but I found the dining at the on-site restaurants lacking in quality compared to the price.
Facilities
7.0
The gym had a great variety of workout equipment, and the pool area was enjoyable, but securing a sunbed could be challenging.
Stunning beach views
Inconsistent staff professionalism
Ella
United Kingdom, December  2024
8.4/10

I had a fantastic stay at this hotel with its beautiful beachfront location and lovely spacious rooms. The staff at Club 91 were welcoming and added a personal touch to our experience, making everything feel special. However, some staff members in the lounge could have been friendlier, and we had difficulty getting drinking water by the pool, which dampened the experience a bit. Overall, it was a lovely vacation, and I would return once everything returns to normal.

Rooms
9.0
The room was newly refurbished and very clean, with a lovely view of the beach and pool.
Service
7.0
Service varied, with some staff being wonderfully attentive while others seemed unfriendly, particularly in the lounge.
Location
10.0
Located right by the beach, the location couldn't be better, making it easy to enjoy both the pool and the ocean.
Dining
8.0
Dining in the lounge was good, but a few staff interactions were less than pleasant; the Italian restaurant was a standout for its excellent food.
Facilities
8.0
The pool area was fantastic and very spacious, though we struggled with water availability.
Emily
United Kingdom, November  2024
9.0/10

I had an absolutely fantastic stay at this hotel! It's beautifully designed with spacious rooms and incredible views. The pools are warm and inviting, perfect for relaxing. The dining options were delightful, although the new restaurant didn't quite match the previous seafood offerings. Overall, the place provides great value for what you pay, but I did experience a minor hiccup with my room not being ready upon arrival.

Rooms
9.0
The rooms were spacious, beautifully designed, and provided stunning views of the ocean.
Service
10.0
The service was exceptional, with staff going above and beyond to ensure a great experience.
Location
9.0
The location was great, right by the beach and close to other dining options.
Dining
7.0
Dining was very good, though I missed the old seafood restaurant's offerings.
Facilities
10.0
The facilities, especially the pools, were amazing and well-maintained.
Rowan
United Kingdom, November  2024
7.2/10

My stay at the hotel had its ups and downs. While the beach location was beautiful and the rooms spacious, I faced serious issues with the service. The check-in process was frustratingly slow, and our rooms were not up to standard. This made our special family trip a little disappointing, although the view and amenities were certainly a highlight.

Rooms
5.0
My room was spacious and featured a fantastic ocean view, but the cleanliness was subpar with dirty floors upon arrival.
Service
5.0
The service was far from ideal. Check-in was excruciatingly slow, and the staff seemed indifferent to our concerns about room conditions.
Location
9.0
The location is excellent, right on the beach with stunning views, making it a great spot for relaxation.
Dining
7.0
I didn't really get to experience the dining options since we spent most of our time out exploring, but I heard the breakfast buffet had many choices.
Facilities
8.0
The pool area and beach were beautiful and well-kept, perfect for family fun.
Sarah
United Kingdom, October  2024
8.0/10

I had a wonderful stay at this hotel, enjoying the stunning pool area and beautiful beach views. The recently renovated rooms were spacious, clean, and modern. However, I found some service aspects to be lacking, particularly in the lounge and for dining options. I appreciated the excellent Italian restaurant on site but faced some challenges regarding the fitness center amenities and pool chair availability.

Rooms
9.0
The rooms were newly refurbished, spacious, and very clean, with a fantastic view of the beach and pool. The bathroom was great, though it could be a bit noisy.
Service
7.0
The service varied, with some staff being very attentive while others, especially in the lounge, were quite unfriendly, making interactions feel awkward.
Location
9.0
The location was fantastic with a beautiful beach and great pool area, though I struggled to get drinking water and felt some areas could be better managed.
Dining
8.0
Dining at the Italian restaurant was a highlight with excellent food and attentive service, though breakfast options elsewhere could use improvement.
Facilities
7.0
The pool and beach facilities were beautiful and well-maintained, but the adults-only pool had limited seating available which was frustrating.
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Property information and rules
Check-in
from 15:00-23:00
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in public areas for free.
Breakfast
A full breakfast is served at the price of US$40 per person per day. 
Pets
Pets are not allowed.
Year renovated:
2006
Number of floors:
14
Number of rooms:
425
Former name
JW Marriott Cancun Resort and Spa
FAQs
About Jw Marriott Cancun Resort & Spa
What is the check-in and check-out policy at Jw Marriott Cancun Resort & Spa?
Check-in is at 15:00 and check-out is by 12:00.
Is parking available at Jw Marriott Cancun Resort & Spa?
Private parking is available on-site for free, and no reservation is needed.
How far is Jw Marriott Cancun Resort & Spa from Cancun International Airport?
The hotel is 21 km from Cancun International Airport, which is approximately a 21-minute drive.
What dining options are available at Jw Marriott Cancun Resort & Spa?
The hotel features several on-site restaurants including Gustino's Italian Grill, Sedona Grill, and Beachwalk.
Which attractions are near Jw Marriott Cancun Resort & Spa?
Nearby attractions include Playa Ballenas (0.3 km), El Rey Mayan Ruins (3 km), and the Mayan Museum (4 km).
What recreational activities are available at Jw Marriott Cancun Resort & Spa?
Guests can enjoy snorkeling, diving, tennis, and access to multiple swimming pools.
What amenities can guests expect in their rooms at Jw Marriott Cancun Resort & Spa?
Rooms include air conditioning, a flat-screen TV, Wi-Fi, a balcony, and premium bedding.
Are there any children's facilities at Jw Marriott Cancun Resort & Spa?
The hotel offers a children's pool, a game room, and babysitting services.
Is breakfast included at Jw Marriott Cancun Resort & Spa?
Breakfast is available for an additional charge of 40 USD.
Does Jw Marriott Cancun Resort & Spa offer airport shuttle services?
The hotel provides paid airport shuttle services for both pickup and drop-off.

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